Service Delivery Specialist (Hotel and hospitality experience) Hungary

MAIN REQUIREMENTS:

We are looking for enthusiastic and interested professional and personal growth technical specialists with a Hospitality background.

Your previous experience in the IT-sphere is not required, but hospitality experience and Hotel PMS / POS knowledge is a must.

MAIN RESPONSIBILITIES:

• Participation in the automation of hotels, restaurants, spas, and fitness clubs across the region - be ready to travel;

• Commissioning of software and providing subsequent technical support;

• Conducting end-user training;

• Participation in the management of large projects;

• Review and advisory on project management processes;

• Providing technical support for customers;

PREFERABLE SKILLS:

• Native Hungarian speaker;

• Higher education;

• Good communication skills to cooperate with other departments and customers;

• Intermediate English both written and spoken;

• Hotel PMS/POS systems knowledge;

• Readiness to travel;

• A solid understanding of either Oracle POS or Oracle PMS products will be an advantage;

• Able to work under pressure and to a timeline, with the highest attention to customer satisfaction;

• Ability to provide training;

• Eye to detail;

• Go-getter attitude;

• Open, strong, friendly character.

WE OFFER:

• International company, enthusiastic environment;

• Motivating remuneration package;

• Competitive annual bonus scheme;

• Wide possibilities for training and professional growth.